MEDIAN
How Median Group handles data on median.ly, forms, and the chat assistant — plus privacy links for publicly announced platforms.
Last reviewed: October 2026
This policy covers the public Median Group website (median.ly), its public pages, contact, appointment, careers, and callback forms, and the on-site chat assistant. Use of any announced product platform is also governed by that product’s own privacy policy via the links at the bottom of this page.
We collect information you voluntarily submit through forms, such as name, contact details, organization, inquiry type, and message content. We may also collect limited technical data to operate and improve the site, such as page path, device or browser type, approximate IP address, and visit time. We do not sell this data for third-party marketing.
We use data to respond to requests, coordinate appointments and support, improve site experience, secure services, and send operational updates when you explicitly opt in through forms or subscription. We do not use your data for solely automated decisions that produce legal or similarly significant effects without human review.
The assistant helps guide you on the site or record a request for the team. Answers rely on Median Group operational knowledge. Prefer not to send sensitive personal identifiers or confidential documents in chat unless explicitly requested in an official support flow.
Requests are stored in Median systems for handling by the relevant teams. Trusted technical providers may support hosting, email, or analytics within the stated purpose. We do not sell your data. We share it only when operationally necessary, legally required, or with your consent.
We retain data for as long as needed to handle the request, support operations, and meet related legal requirements, then delete or restrict access according to internal procedures. For questions about data on the public Median site, use Contact or our official email. For data inside a product platform, use that product’s policy or support channel.
We may update this page when services or operational requirements change. Updates take effect when published here.
Each announced platform has its own policy. Links below cover publicly listed products only — not services that have not been announced yet.
